Privacy Policy

Master Painting & Renovations ("we," "us," or "our") operates the website masterpainting.ca. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

Information We Collect

Personal Information You Provide

When you fill out our contact form or request a free estimate, we collect the following information:

• Your name
• Email address
• Phone number
• Your message or project details
• Service type you are interested in

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies, including:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on our site
• Referring website or search terms
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates for painting and renovation services
• Communicate with you about your project
• Improve our website and services
• Analyze website traffic and user behaviour using Google Analytics
• Measure the effectiveness of our advertising campaigns

Analytics and Advertising

We use Google Analytics 4 and Google Tag Manager to understand how visitors interact with our website. We also use Google Ads conversion tracking to measure the effectiveness of our advertising. These services may use cookies to collect information about your browsing activity.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Cookies

Our website uses cookies — small text files stored on your device — to improve your experience and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and business (e.g., hosting, analytics)
• Professional advisors such as accountants or legal counsel
• Law enforcement or regulatory bodies when required by law

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

Your Rights

Under applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for future use of your information

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: